Delivery to the EU countries
We deliver to all EU countries with international carrier DPD. All the shipments have tracking numbers and can be tracked on http://dpd.com/tracking. Each shipment is insured.
Check delivery time to your country in the table below:
Delivery to Bulgaria
Econt Express carries out delivery service. Delivery can be performed in official business days between 09.30 and 18.00. The cost of delivery will be charged after the preparation and dispatch of the order – you do not have to pay extra.
All your items prepared and sent by TEZO Ltd. will be delivered for free!
(With the exception of goods with the price under 150 lv, where delivery costs are borne by buyer and we provide 20% discount on courier delivery).
Econt delivers to the address, as well as to their offices. If you choose Econt service, please inform in the order which is the nearest and the most comfortable office for you.
If you do not provide this information, we will inform you via e-mail or by phone in which office you can collect your parcel.
When receiving a parcel buyer will obtain an invoice (cash receipt) and a warranty card. The customer is responsible for checking of the parcel in the presence of the courier, and to pay required sum if he/she has chosen payment by cash on delivery. The customer is obliged upon receipt of the parcel in the presence of the courier to check it for cracks and other damage caused by transport!
Delivery time: Depends on the availability of items. In the event if we have all ordered products in stock, delivery will be performed within 24 hours from the day of payment. The average order processing time is 1-5 working days. Keep in mind that each order needs time to be fulfilled: a conversation with the client and specifying details, packaging, preparation of inventory, consignment bill and order to a courier. In case when circumstances leading to delay of order fulfillment appear, the customer will be promptly notified thereof by phone.
Returns: The customer has a right to refuse from ordered items upon receipt of the shipment from Econt Express if the refusal was made during the review or after it (during 15 minutes). In this case delivery and return will be performed at the expense of TEZO LTD.